The software

Area by area,
what is inside.

This page is an inventory, not a showcase. It says what the software does today. Where something has a limit, the limit is written next to it in grey: we would rather you found it here than in January.

🧑‍🤝‍🧑

Customers and families

  • Adults and minors, with linked guardians
  • Import of customer records from your current software, with a guided procedure
  • The tax code shown when you pick a person, so two namesakes don’t get mixed up
  • Where the customer came from — hotel, word of mouth, website
  • Consents with the full history, withdrawal included
🗓️

Bookings and calendar

  • Private lessons with durations, meeting points, rentals and extra services
  • Instructor availability by season, by week and by day
  • A double booking is refused by the database: it isn’t a warning, it’s a constraint
  • Cancellations and refunds following the policies you set
👥

Group courses

  • Courses, editions, groups, enrolments, daily sessions
  • Beyond capacity the enrolment is refused by the database
  • Whoever arrives at a full course isn’t turned away: they join the waiting list, and know their position
  • If a seat frees up, the list moves on its own and the family gets the notice — once only
  • You can hold a few seats back, and the course doesn’t show as sold out
  • The office seats and the online seats are the same seats
  • Awards and level progressions at the end of the course
🏷️

Price lists, pricing and discounts

  • Price by season period, day of the week and time band
  • And, if you switch them on: how close the lesson is, how full the course is, how many instructors are free
  • The per-person scale: one hour alone 50, for two 65 — and two hours for two make 130, without redoing the maths
  • A cap you decide, because five reasonable surcharges make ×2.28 and €120 becomes €274
  • The screen shows where every euro of the final price comes from
  • Discounts with stacking rules, gift vouchers, credit notes, customer wallet
  • Every change to the rules is written down: who, when, what
💶

Till and payments

  • Payments with the methods you configure
  • Closing by operator and by method: the card terminal is counted separately from cash
  • A box left empty reads «not counted», not «all fine»
  • A float that carries to the next day, and correction of an already-closed till with a record of who touched it
  • No euro outside a shift: the reconciliation tells you what was left out and why
  • Online payment: the provider credentials belong to the school, the money lands in your account
  • Refunds, customer credit and cancellation policies set by you
🧾

Invoices and documents

  • Invoices numbered with a yearly series, PDF frozen at issue
  • Credit notes to correct, without touching the number already issued
  • Downloadable FatturaPA XML for the accountant
  • Filing with the exchange system and legal archiving stay with your accountant, as they do today
📝

Quotes

  • For private lessons and for group courses
  • Sent by email to the customer or the hotel, with links to accept, decline or pay
  • While the customer decides, the slot stays on hold: nobody else sells it
  • What the customer accepts becomes a booking, without retyping anything
  • Expiry dates, a timeline of what happened, and the seat that frees itself if the quote lapses
📱

The instructor app

  • Attendance and moving a pupil between groups
  • Assessment quiz and digital report card the family receives
  • Permission light next to every pupil; without permission it won’t upload
  • Chat with the office, the hotel account, their own calendar
🏁

Races

  • The race is built from the course groups, without retyping the entrants
  • Bibs assigned by level and by group, with the start order
  • You declare the bibs you have lost and the numbering skips them: 1, 2, 4, 5 — so the sheet matches the real bibs
  • Times, retirements and disqualifications, results by level and by group
  • Printable start sheet, and results frozen when you close them
🏠

The family portal

  • Bookings, notifications, the children, the photos, the report card
  • The consents given, with withdrawal one tap away
  • Download all of their own data without asking the office
  • Book again from there
🌐

The school website and online sales

  • Public website with courses, private lessons, instructors, prices, contacts
  • The customer buys without signing up, and the slot is genuinely held
  • The online slots come from the same engine as the internal calendar
  • The school’s privacy, terms and cookie pages
🤖

Mamy, the assistant

  • On the school website: it answers with the real free seats and the school’s documents, and quotes the source
  • When it doesn’t know, it hands over to a person: queue, status, notification
  • Inside the software: it proposes, and waits for your touch
  • In the family portal: it answers only about that family’s data
  • It can be embedded in the website the school already has, and renamed
  • What you write to us trains nothing: your data stays yours
📣

Campaigns and automations

  • Messages to families in four steps, with reusable templates
  • The real recipient count before pressing send
  • «Send it to me first», to read it as a parent receives it
  • Send now or scheduled, with the real outcome of how many arrived
  • Eleven ready automations to switch on: «skiing tomorrow», «lesson cancelled», «report card ready», «new photos», «balance due», «you’re in from the waiting list», «lifts closed»…
  • They are tested with nothing sent before switching on, and you see who would have received it
  • Sending a campaign and switching on an automation are two different permissions: the second runs on its own all season
✈️

Telegram cockpit and chat

  • Thirteen commands: the day, the agenda, the till, a customer search
  • And three that actually write: you book, take payment, send a quote — with the same price list, the same numbering and the same anti-duplicate block as the main software
  • You connect by scanning a QR code: no extra app to have installed
  • Whoever cannot see the till from the computer cannot see it here either
  • The notices that matter arrive in the chat: booking from the website, quote accepted, course nearly full, a request to speak to a person
  • And inside the software, the chat between director, office and instructors
📡

Proximity

  • A sticker on the sign at the meeting point: the parent holds their phone close and sees the course
  • No app to install, no permission to grant
  • And a QR code for older phones
🎧

Support

  • When Mamy doesn’t know, the request enters a real queue
  • Who is waiting, for how long, who picked it up
  • You reply from there, and the conversation closes
🏨

Hotels and properties

  • Every property is a profit centre: its own account, its own contact
  • Where the customers come from, and what each property returned
  • The hotel instructor works from an app that is already theirs
📈

Statistics

  • Eleven views: revenue, instructors, customers, group courses, till, operations, private lessons, attribution, online sales, reconciliation
  • Comparison with last year, and a period you choose
  • Export to CSV and to PDF
  • And how much you are using the assistant, so you know what it costs you
🔑

Who sees what

  • Permissions are per person, not per role label
  • One person can be office staff and instructor
  • As far as «this instructor sees only their own lessons»
  • Hiding a menu entry isn’t enough: the server refuses too
Sold separately

Two modules not every school wants.

They are paid for separately: whoever doesn’t use them doesn’t pay for them.